SubPartners is committed to protecting the privacy of your personal information. This policy explains how we collect, use, share and hold your personal information. We may update this policy from time to time by posting the revised version on our website.
Permission is granted to temporarily download one copy of the materials (information or software) on SubPartners’s web site for personal, non-commercial transitory viewing only. This is the grant of a license, not a transfer of title, and under this license you may not:
We may also collect these details from your employees or authorised representatives and you must make sure that you have obtained their consent to us collecting and holding their personal information.
If you don’t provide us with the personal information we need, we may not be able to provide you with the service you want or we may be restricted in the way that service can be supplied.
We usually collect personal information about you when you interact directly with us. For example, we collect your personal details when you provide information to us in person, by phone or email, or when you enter your personal details on our websites. We may collect personal information from you in connection with SubPartners events, promotions or marketing activities.
We may also collect personal information about you indirectly, including from:
We use your personal information to provide you with services and support. In doing so, we may use your personal information for related purposes, such as:
We may need to share your personal information with other organisations in connection with our supply of services to you. For example, we may disclose your personal information to:
We operate both in Australia and overseas. The organisations that we may share your information with may be located in Australia or overseas in countries such as America and Singapore. We will request that any organisation to which your personal information is disclosed treats the information as confidential. However, they may be compelled by the laws of their own country to disclose information that we have shared with them.
We treat your personal information as confidential within SubPartners and our related companies. We store your personal information electronically and/or in hard copy form. We take a range of measures to protect the security of your personal information, including by storing electronic information in password-protected servers that are in restricted and monitored areas.
All accesses to pages on our websites are “logged”. The logged information contains such things as a list of the pages accessed and the sort of browser used. This information is used to check for attempts at “hacking”, or other fraudulent activity, to indicate missing pages or other web server problems. We also use it to provide general statistics such as the number of people viewing particular parts of the site.
We take all reasonable steps to ensure that the personal information we hold about you is accurate, complete and up-to-date. You can also contact us at firstname.lastname@example.org if you wish to access or correct personal information that we hold about you.
If you have an enquiry regarding privacy, or you wish to raise a complaint, you can contact the Privacy Officer by email at email@example.com or by telephone on +61 7 3088 5999. Alternatively, you can write to the Privacy Officer – SubPartners, GPO Box 10769, Brisbane City, Queensland 4001, Australia.